1. Introduction

PEOPLE FIRST HR SOLUTIONS (PVT) LTD ("we", "our", or "us") is committed to protecting the privacy of every individual who interacts with our services. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, submit inquiry forms, or engage with our HR solutions.

2. Information We Collect

We may collect the following categories of personal information:

• Identity Information: Full name, alias, or company name.
• Contact Information: Email address, phone number, and postal address.
• Professional Information: Company name, job title, career summary, and qualifications.
• Inquiry Details: The content of messages, service requests, and workplace issues submitted through our forms.
• Technical Information: IP address, browser type, device information, and cookies collected automatically when you visit our website.

3. How We Use Your Information

Your personal information is used for the following purposes:

• To respond to your inquiries and provide requested HR services.
• To match job seekers with suitable employment opportunities.
• To provide confidential employee counselling and workplace support.
• To deliver corporate HR outsourcing, compliance, and consultancy services.
• To send relevant service updates or follow-up communications.
• To improve our website functionality and user experience.
• To comply with legal and regulatory obligations in Sri Lanka.

4. Strict NDA Protection & Employee Confidentiality

We treat all employee and workplace-related inquiries with the highest standards of confidentiality under strict NDA protection. Information shared through our Employee Confidential Counseling forms is handled with strict non-disclosure protocols. We will never share your personal information with your employer or any third party without your explicit written consent.

5. Candidate CV Privacy & Zero Data Selling

We strictly enforce candidate CV privacy and guarantee zero data selling. We do not sell, rent, or trade your personal information. We may share your data only in the following circumstances:

• Service Delivery: With employers or recruitment partners solely to fulfill the services you have requested.
• Legal Compliance: When required by Sri Lankan law, court order, or regulatory authority.
• Email Infrastructure: Your inquiries are transmitted via our secure email system (SMTP/TLS encrypted) to our official inbox.

6. Cookies

Our website uses essential cookies to remember your cookie consent preference. We may also use third-party analytics cookies (such as Google Analytics) to understand website traffic and improve our services. You can manage or disable cookies through your browser settings at any time.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. All form submissions are transmitted over TLS-encrypted connections. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, provide our services, or comply with legal obligations. You may request deletion of your data at any time by contacting us.

9. Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your personal data.
• Withdraw consent for data processing at any time.
• Lodge a complaint with the relevant data protection authority.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal data, please contact us immediately for its removal.

11. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.

12. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us:

• 310A, BOI junction, Kegalle Road, Polgahawela, Sri Lanka
• +94 77 477 8104
• info@peoplefirsthrsolutionspvtltd.com